Privacy Policy
Privacy Policy
Privacy Statement
Part 1 – How do we use your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Part 2 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting and using your information for that specific purpose only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via email.
Part 3 – User Experience and Support Information
We collect user experience information to help us understand how users access and use our services and the performance of our services (e.g., activity logs, device IDs, browser type, network connection, and IP address). We collect purchase history, order details (items purchased, amount paid, shipping address, and billing address), and payment method. If you interact with our services by contacting us, we collect records of your communications. If you initiate a support inquiry or request, we collect audio, electronic, visual, and other sensory information, such as recordings of your interactions with our services, chatbots, support personnel, and sales teams (e.g., for quality assurance, training, and analytics, and to comply with applicable laws). This also includes information inferred from any information we collect to create profiles reflecting your preferences, characteristics, and behaviors.
Part 4 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Part 5 – Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the Shopify application. They store your data on secure servers behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card data. This data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as is necessary to complete your purchase transaction. After the transaction is complete, your purchase transaction information will be deleted.
All direct payment gateways adhere to the PCI-DSS standards managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you may also want to read Shopify’s Terms of Service (click here) or Privacy Statement (click here).
Section 6 – Third-Party Services
In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how they will handle your personal information.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 7 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, that information will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.
Section 8 – Cookies
Below is a list of cookies that we use. We have listed them here so that you can choose whether or not to disable cookies. _session_id
, unique token, session cookie, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal statistics tracker to record the number of visits. _shopify_uniq
, no data held, expires at midnight the next day (relative to the visitor’s timezone), used to count the number of visits to the store by a single customer. cart
, unique token, persistent for 2 weeks, stores information about the contents of your shopping cart. _secure_session_id
, unique token, session-based. storefront_digest
, unique token, indefinite. This token is used to determine if the current visitor has access if the store is password protected.
Section 9 – Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Section 10 – Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
11.Please contact us if you have any questions:
Company Name: Leadtech Global Trading Limited
Company Address: RM A8, UNIT A, 5/F TAK WING IND BLDG 3 TSUN WEN RD TUEN MUN HONG KONG
Email: [email protected]